About KT Consultancy
​Led by Experience. Driven by Purpose. Focused on Results.
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KT Consultancy is led by Katie Byrne Plowman, a senior level spa and wellness consultant with over two decades of operational, commercial, and leadership experience across the global spa, hospitality, and sustainability sectors.
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Katie is passionate about helping businesses optimise performance, elevate premium offerings, and build wellness brands that thrive, profitably and responsibly.
Meet Katie.
Managing Partner & Lead Consultant
“I believe great businesses are built on clarity, consistency and care, for the guest, the team, and the numbers.”
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Katie brings extensive board level experience in commercial strategy, business transformation, and sustainability integration, with a proven track record of driving growth in spas, wellness destinations, and luxury hospitality brands.
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From interim leadership to project based consultancy, she works with ambitious operators to unlock potential and deliver tangible results, always with a people-first, performance driven mindset.
MEET KATIE
"No challenge is too big if you surround yourself with the right people."
Katie Byrne Plowman
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Our Expert Spa, Wellness
& Hospitality Consultant
Commercial & Strategic
Builds long-term asset value with clear, achievable commercial goals
Develops and implements data-informed growth strategies
Industry leading consultant, Trusted by leadership teams for her instinctive business judgement
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Leadership & Team Performance
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Builds trust quickly to inspire and align teams
Experienced consultant, coach and trainer who develops confident, capable leaders
Creates cultures of excellence and accountability
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Operational Excellence
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Deep operational understanding across day to day and strategic layers
Develops and implements systems that drive consistency and profitability
Strong focus on sustainable operations and premium guest experience design
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Guest & Community Focused
Passionate advocate for spa and wellness communities
Designs customer journeys that exceed expectations
Champions human-centric business practices, inside and out
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Trusted by Industry Leaders From luxury hotel groups to pioneering wellness collectives, KT Consultancy is proud to have worked with some of the most recognised names in spa, fitness, and hospitality.
Let’s Work Together
Whether you're launching a new concept, upgrading operations, or re-aligning your strategy, Katie partners with you to deliver clarity, momentum, and measurable success. Let’s build a wellness business that performs, commercially, culturally, and consciously.
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